Privacy policy.

Effective Date: 16/07/2025
Last Updated: 16/07/2025

1. Who We Are

Versapia Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.versapia.ai, contact us, or use our services.

Our registered address is:
12 Cathedral Road, Cardiff, CF11 9LJ, United Kingdom
Company number: 16432555

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, title, date of birth, gender.

  • Contact Data: email address, telephone number, billing and delivery addresses.

  • Technical Data: IP address, browser type/version, operating system, and platform.

  • Usage Data: information about how you use our website, products, and services.

  • Marketing and Communications Data: preferences for receiving marketing from us and your communication preferences.

  • Payment Data: payment details (processed securely by third-party providers – we do not store card details).

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct interactions (e.g., filling in forms, emailing us, calling us)

  • Automated technologies (e.g., cookies, server logs)

  • Third-party services (e.g., analytics providers, advertising networks, payment providers)

4. How We Use Your Data

We use your personal data only when the law allows us to. Most commonly, we use it:

  • To provide and manage our services

  • To respond to inquiries or customer support requests

  • To process payments and deliver orders

  • For analytics and website improvement

  • For marketing, if you have opted in

  • To comply with legal obligations

5. Legal Bases for Processing

Under UK data protection laws, we rely on the following lawful bases:

  • Consent – when you give us permission to use your data

  • Contract – when we need your data to fulfill a contract with you

  • Legal obligation – when processing is necessary for compliance with the law

  • Legitimate interests – for business purposes unless overridden by your rights

6. Sharing Your Data

We may share your personal data with:

  • Service providers (e.g., hosting, email delivery, payment processors)

  • Professional advisers (e.g., lawyers, accountants)

  • Government bodies or regulators where required

  • Third parties in connection with a business sale or restructuring

We require all third parties to respect the security of your personal data and comply with UK data protection laws.

7. International Data Transfers

If we transfer your data outside the UK, we ensure it is protected by:

  • Transferring only to countries deemed to provide adequate protection

  • Using approved Standard Contractual Clauses (SCCs)

  • Implementing appropriate safeguards

8. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it for, including to meet legal, accounting, or reporting requirements. Typically:

  • User account data: retained while your account is active

  • Transaction data: up to 6 years for tax and legal reasons

  • Marketing data: until you opt out or withdraw consent

9. Your Rights

You have rights under UK data protection law, including:

  • Right to access your personal data

  • Right to rectification of incorrect data

  • Right to erasure ("right to be forgotten")

  • Right to object to processing

  • Right to restrict processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us.

10. Cookies

Our website uses cookies to enhance your experience and gather usage data. You can manage or disable cookies through your browser settings or via our cookie banner.

For more details, please see our Cookie Policy.

11. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.

Examples include:

  • SSL encryption

  • Secure servers

  • Restricted access

  • Regular audits

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review it regularly.